LINKEDIN SUBPROCESSORS
This below lists describe the infrastructure environment, sub-processors and certain other entities (“Suppliers”) material to the LinkedIn services branded as LinkedIn Sales Solutions, Learning Solutions, Talent Solutions, Marketing Solutions, and the Glint-branded employee engagement services (collectively, the “Services”), where such Suppliers process personal data on behalf of LinkedIn in furtherance of LinkedIn’s provision of the Services to enterprise customers (such data, “Customer Personal Data”).
LinkedIn Infrastructure Providers
The following describes the legal entities engaged in the storage and content delivery of Customer Personal Data by LinkedIn for the Services:
Name of Subprocessor | Service Provided | Corporate Location | Type of Data (Pseud/Non-Pseud) |
Microsoft Corporation and its Affiliates | Cloud Infrastructure (IaaS), Storage, etc. | USA (Redmond, WA) | P/NP |
Amazon Web Services, Inc. | Cloud Infrastructure (IaaS), Storage, etc. | USA (Seattle, WA) | NP |
Box.com, Inc. | Cloud Storage | USA (San Mateo, CA) | NP |
Akamai Technologies, Inc. | Content Delivery Network (CDN) | USA (Seattle, WA) | NP |
Verizon Digital Media Services, Inc. (fka Edgecast Networks, Inc.) | Content Delivery Network (CDN) | USA (Los Angeles, CA) | NP |
NSONE, Inc. | DNS | USA (New York, NY) | NP |
Oracle America, Inc. | DNS | USA (Redwood City, CA) | NP |
Telecom Italia Sparkle SPA | SMS Delivery | Italy (Rome) | NP |
Telesign Corporation | Multi-factor Authentication | USA (Marina del Rey, CA) | NP |
Shenzhen Montnets Technology Development Co. Ltd. | SMS Delivery | China (Shenzhen) | NP |
Syniverse Technologies, LLC | SMS Delivery | USA (Tampa, FL) | NP |
Tata Communications Ireland Ltd. | SMS Delivery | Ireland (Dublin) | NP |
In addition, LinkedIn uses various local and international providers of telecommunications and networking services in the provision of the Services.
LinkedIn Service-Related Providers
The following describes the legal entities engaged in the processing of Customer Personal Data by LinkedIn for the Services:
Name of Subprocessor | Service Provided | Corporate Location | Type of Data (Pseud/Non-Pseud) |
Microsoft Corporation and its Affiliates | Microsoft 365, Fraud Protection, Professional Services, Customer Support, Survey comment translation services | USA (Redmond, WA) | P/NP |
Ai-Media, Inc. | Captioning for teleconferencing services | USA (San Francisco, CA) | NP |
Code 42 Software Inc. | Back-up storage and disaster recovery | USA (Minneapolis, MN) | NP |
Concentrix CVG Customer Management Group, Inc. | Data analytics, outbound sales development | USA (Cincinnati, OH) | NP |
Concentrix International Europe B.V. | Managed service supporting pre-sales and sales support | Netherlands (Amsterdam) | NP |
CRM Services India Private Limited | Customer support for LinkedIn products | India (Mumbai) | NP |
EEG Enterprises, Inc. | Captioning for teleconferencing services | USA (Farmingdale, NY) | NP |
Habu, Inc. | Clean room software | USA (San Francisco, CA) | NP |
HCL America Inc. | Go To Market (GTM)/Sales support services | USA (San Francisco, CA) | NP |
HCL Technologies Corporate Services Ltd | Go To Market (GTM)/Sales support services | USA (San Francisco, CA) | NP |
Language I/O LLC | Machine translation for customer support tickets | USA (Cheyenne, WY) | NP |
Message Systems, Inc. dba Sparkpost | Cloud-based email messaging services | USA (Columbia, MD) | NP |
Momentive, Inc. (fka SurveyMonkey, Inc.) | User research and surveys | USA (San Mateo, CA) | NP |
Oracle America, Inc. | Cloud-based marketing solutions | USA (Redwood City, CA) | NP |
Oracle (China) Software System Co., Ltd. | Cloud-based marketing solutions | China (Beijing) | NP |
PT TDCX Digital Services | Call center/telemarketing services; post-sales, product and client support: Indonesia | Indonesia (Semarang, Java) | NP |
Regalix, Inc. | Campaign optimization services | USA (Palo Alto, CA) | NP |
Salesforce.com, Inc. | Customer relationship management solutions | USA (San Francisco, CA) | NP |
Salesloft, Inc. | Customer relationship management solutions | USA (Stanford, CA) | NP |
Skilljar, Inc. | Customer sales and support - hosted videos | USA (San Francisco, CA) | NP |
TDCX Digilab India Private Limited | Sales Support - support sales inbound team and related sales motions and activities | India (Hyderabad) | NP |
TDCX Information Consulting (Shanghai) Co., Ltd. | Call center/telemarketing services | China (Shanghai) | NP |
TDCX (MY) SDN. BHD. | Call center/telemarketing services | Malaysia | NP |
TDCX Services, S.A. dba TDCX Spain | Call center/telemarketing services; post-sales, product and client support: EMEA | Spain (Barcelona) | NP |
VMWare, Inc. | Mobile device management | USA (Palo Alto, CA) | NP |
Walkme, Inc. | Software integration for customer training materials | USA (San Francisco, CA) | NP |
Ypiresia 800 - Teleperformance Single Member S.A. | Customer support for LinkedIn products | Greece (Athens) | NP |
Zendesk | Customer support - hosted documentation | USA (San Francisco, CA) | NP |
Zoom Video Communications, Inc. | Teleconferencing services | USA (Santa Clara, CA) | NP |